How do I manage my subscriptions?

The information below will help walk you through managing your subscriptions for the BrainTap App.

Manage Subscriptions

Subscriptions via www.braintap.com:

·      Login to your account at www.braintap.com

·      On the “My Account” page reference "Account Management"

·     Under account management you will find “Manage My Subscriptions”

To add a subscription:

·      Scroll down below “Current Active Subscriptions” to “Available Subscriptions”

·      Select subscription you wish to purchase

To cancel:

·      Find the subscription bundle you would like to cancel and click “Manage This Subscription”


Subscriptions via Apple Store:

 

*While subscriptions are available to purchase through the Apple App Store, BrainTap is unable to manage any subscriptions or payments via in-app purchases.

·      Open the Settings app on your iPhone or iPad

·      Tap your name at the top of the screen (apple id, iCloud, media & Purchases)

·      Tap “Subscriptions”

·      Tap the subscription you would like to manage

·      Tap “Cancel Subscription” If you don’t see “Cancel”, the subscription is already canceled and will not renew.

Reference Apple Support Page on these steps: https://support.apple.com/en-us/HT202039


Subscriptions via Google Play:

*While subscriptions are available to purchase through Google Play, BrainTap is unable to manage any subscriptions or payments via in-app purchases.

 

·      Open the Google Play Store on your Android phone or tablet

·      Check to see if you’re signed into the correct Google account

·      Tap the menu and select “Subscriptions”

·      Select the subscription you wish to cancel

·      Tap “Cancel Subscription”

·      Follow the instructions

Reference Google Support on the steps:

https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DDesktop&hl=en