NeuralChek - General FAQs

Can children be scanned?

Children are fine to be scanned, although the scan may fail if the child is not sitting still.This will depend largely on the parents’ ability to encourage the child to remain still and seated for 3-5 minutes, and on the practitioner or scan administrator’s ability to help the child feel comfortable and ease their nerves

Can I scan a person with a pacemaker or known arrhythmia, extrasystole, etc.?

It is incredibly rare to be able to successfully scan an individual with these or similar conditions. The pacemaker removes variability from the heart rate, and the irregularities consistently occurring with arrhythmias make it extremely difficult for the wrist sensors to collect usable data for the program. We advise you ask new patients/clients about irregularities in their heart rate before attempting to do a NeuralChek scan on them, and to inform existing patients/clients whomay wish to insist that you scan them, that this system will likely not be ableto get asuccessful scan, and even if it does, the reliability of the results will likely not be high.

How does NeuralChek compare to wearable devices in terms of data being collected?

Most everyday wearables (Apple Watch, Oura Ring, Whoop Band, Withings Watch, BioStrap, CirculRing, Garmin Watch, etc.) are collecting their HRV data from either the RMSSD or the SDNN algorithm. NeuralChek utilizes these two algorithms, plus many othersfound on the last tab titled Overview of Parameters. You can still show the patient/client their RMSSD or SDNN score on this tab, and here they will also be able to see all of the other algorithms and calculations in a Raw Data format

What is the best time of day to scan a person?

The best time of day to scan a person is in the morning. That being said, it is not exactly practical to think you will always be able to get all of the people you want to scan in before lunchtime. As such, here are two guidelines to follow:

1. Have the patient/client hold off on exercising until after their scan. The stress undergone by the body during exercise, especially cardio or HIIT-style workouts, is intense and can linger for up to 4 hours following the end of the workout. Scanning a patient within 4 hours of a workout, even if exercising is part of their daily routine, will very likely give you inaccurate results in terms of stress levels on the body.
2. Let the patient/client know that if they must eat before their scan, it needs to be a small meal. Digestive stress will also show up on scans and can linger for up to 2hours following a meal. If your mid-morning scans need to eat breakfast before coming in, that is fine, but encourage them to eat a lighter breakfast such as a protein shake, fruit, toast, yogurt/granola, oatmeal, etc., and to avoid a heavier breakfast such as eggs, bacon, pancakes, French toast, etc. The same goes for lunch. If you have an early-afternoon scan planned and the person must eat lunch before, it should be a much lighter lunch, such as soup and salad etc.

How do coffee, alcohol, and meals impact scan results?

Meals were addressed in the question above, so please refer to that answer if you haven’t already read it. Coffee–If coffee is part of the daily routine, have them drink it as normal. If they remove that stimulus from their nervous system before a scan, it will impact the stress levels. Drinking coffee if it is NOT part of your baseline, indulging in an additional shot of espresso, drinking 3 cups instead of 2, etc., should be avoided. Alcohol–Alcohol will impact the scan regardless of whether or not the person consumes it regularly. Most people won’t be drinking alcohol during the daytime of a work week, but if you are scanning someone coming from a brunch where mimosas were enjoyed, or a working lunch where a beer or glass of wine was consumed, you will not get results that areaccurate until the alcoholic beverage has been metabolized, which will take several hoursdepending on the type of alcohol and the amount consumed

How do I transfer a client's data from one computer to another?

To transfer the data from one client to another computer, you will need to launch NeuralChek on the computer currently housing their file and ensure that you have a flash drive inserted into the computer. You will go to the person’s name under the“Names” tab and right-click. From here, you will select Export of Patient’s Data and choose the flash drive as the desired location.

Next, safely eject the flash drive from this computer and plug it into the other computer where you wish to move the client’s scan. On your NeuralChek screen, right-click anywhere in the“Names” tab and select Import Patient’s Data. If you click on the flash drive in the window that pops up, you should be able to find the clients' exported information from the other computer. Select it, and then their profile will appear on the other computer

How do I transfer my entire scan database from one computer to another?

This process is similar to moving a single profile. To do this, you will also have a flash drive(or you may need an external hard drive, depending on how many scans are in your database) inserted into the computer housing your database. Right-click in the“Names” tab and select Backup Database. Choose the desired drive as the location in which to back up the database.

When the database has been backed up on this drive, move it to the desired computer. On the NeuralChek screen on this computer, again, right-click in the“Names” tab and select Restore Database. Select the drive as the location from which to pull the data, and all of the scans from the first computer will be moved to the new or desired computer.