Why Is The BrainTap App Stuck On Login Screen?

This article will provide possible solutions for when the app is stuck on the login screen - "Signing in.. Please wait.."

If you are using a private network/VPN Services, you may experience login issues where it states you are being logged in, but it kicks back to the login screen, states that you are “offline”, or stuck on "Signing in.. Please wait" or closes the app completely. If you experience these login issues, it is possible that you may need to “approve” the BrainTap Pro app via your VPN Service.  



You will need to contact your VPN provider or follow the steps to approve the BrainTap App through your VPN Service. 


Example of VPN services:  

  • ExpressVPN  
  • Private  
  • CyberGhost  
  • IP Vanish VPN  
  • SurfShark  
  • vyprVPN  
  • Hotspot Shield  
  • PrivateVPN  
  • NordVPN  
  • StrongVPN